Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our financial partnership services.
Last Updated: January 15, 2025
Information We Collect
When you engage with puralenovix for business partnership opportunities, we collect information that helps us understand your needs and provide relevant financial services. This includes details you share directly with us and some information we gather automatically.
Personal Details
Name, email address, phone number, business address, and professional role information you provide when contacting us or filling out forms.
Business Information
Company name, business structure, industry type, revenue ranges, and partnership interests you share during consultations.
Technical Data
IP address, browser type, device information, and website usage patterns when you visit our site or use our online tools.
Communication Records
Emails, phone call notes, meeting summaries, and other correspondence related to our business discussions.
How We Use Your Information
We use your information primarily to evaluate partnership opportunities and provide tailored financial solutions. Here's what that looks like in practice:
- Assessing compatibility between your business needs and our partnership services
 - Preparing customized proposals and financial partnership recommendations
 - Communicating with you about potential opportunities and next steps
 - Conducting due diligence and risk assessment as part of our evaluation process
 - Maintaining records for compliance with Australian financial services regulations
 - Improving our services based on feedback and partnership outcomes
 - Sending relevant updates about changes to our services or new opportunities
 
We never use your information for marketing unrelated services or share it with third parties for their promotional purposes. Your business details stay focused on our partnership discussions.
Information Sharing and Disclosure
We're selective about when and how we share your information. Most of the time, your details remain within our team for partnership evaluation purposes.
We may share your information in these specific situations:
- With professional advisors (lawyers, accountants, consultants) who assist with partnership structuring
 - During due diligence processes when both parties have agreed to move forward
 - With regulatory authorities when required by Australian financial services laws
 - If you've given explicit consent for us to share information with specific parties
 - In the unlikely event of a legal requirement or court order
 
We don't sell, rent, or trade your personal information to third parties. Any sharing happens with your knowledge and typically as part of moving a partnership discussion forward.
Your Privacy Rights
Under Australian Privacy Principles and GDPR (where applicable), you have several rights regarding your personal information. Here's how you can exercise them:
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually in a simple PDF format that's easy to review.
Correct Inaccuracies
Ask us to update or correct any information that's outdated or incorrect. This is especially important for business details that might change over time.
Request Deletion
Ask us to delete your personal information, though we may need to keep some records for legal compliance purposes. We'll explain what can and can't be removed.
Limit Processing
Request that we stop using your information for certain purposes while keeping it on file. This might apply if you want to pause partnership discussions.
Data Portability
Request your information in a format that allows you to transfer it elsewhere. We provide data in standard formats like CSV or PDF.
To exercise any of these rights, contact us using the information below. We typically respond within five business days to acknowledge your request and provide a timeline for completion.
Data Security and Protection
We take security seriously, especially given the sensitive nature of business and financial information involved in partnership discussions.
Our security measures include:
- Encrypted storage for all digital records and communications
 - Secure file transfer protocols when sharing documents with partners or advisors
 - Regular backup procedures with encrypted off-site storage
 - Limited access controls - only team members involved in your partnership have access to your information
 - Annual security audits and updates to our data protection procedures
 - Secure disposal of physical documents and electronic data when retention periods expire
 
While we implement strong security measures, no system is completely immune to risks. We commit to notifying you promptly if any security incident affects your personal information.
Data Retention
We keep your information for different periods depending on the type of data and our legal obligations:
- Active partnership discussions: Information retained throughout the evaluation and negotiation process
 - Completed partnerships: Records kept for seven years to comply with Australian business record requirements
 - Preliminary inquiries that don't progress: Basic contact information deleted after two years
 - Financial records and due diligence materials: Retained for seven years from partnership completion or termination
 - Communication records: Kept for three years for reference and dispute resolution purposes
 
When retention periods expire, we securely delete digital records and destroy physical documents. You can request earlier deletion in many cases, though some information must be kept for legal compliance.
International Data Transfers
Most of your information stays within Australia, stored on local servers and handled by our Melbourne-based team. However, some situations may require international transfers:
- Cloud backup services that may store encrypted data internationally
 - International partnership opportunities that involve overseas due diligence
 - Professional service providers (like specialized consultants) located outside Australia
 - Compliance with international legal requirements in cross-border partnerships
 
When international transfers occur, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other approved safeguards under Australian privacy law.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your experience and understand how people interact with our content.
Essential Cookies
Required for basic website functionality, including security features and form submissions. These can't be disabled without affecting site operation.
Analytics Cookies
Help us understand which pages are most useful and how people navigate our site. This information guides improvements to our content and user experience.
Preference Cookies
Remember your choices about cookie settings, contact form preferences, and other customizations to make return visits more efficient.
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features but won't prevent you from contacting us or learning about our services.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur in our business practices or legal requirements.
When we make changes, we'll notify you by:
- Updating the "Last Updated" date at the top of this policy
 - Sending email notifications to active partnership contacts for significant changes
 - Posting a notice on our website homepage for 30 days after major updates
 - Including change summaries in our regular client communications where relevant
 
We encourage you to review this policy periodically, especially if you're engaged in ongoing partnership discussions with us.
Contact Information for Privacy Inquiries
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, here's how to reach us:
- Email: support@puralenovix.com (monitored daily during business hours)
 - Phone: +61 2 6931 4555 (ask to speak with our privacy officer)
 - Mail: Privacy Officer, puralenovix, 163 Russell St, Melbourne VIC 3000, Australia
 - Online: Use the contact form on our website and select "Privacy Inquiry" as the subject
 
We aim to respond to privacy inquiries within five business days. Complex requests may take longer, but we'll keep you updated on our progress and provide realistic timeframes.
If you're not satisfied with our response to a privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC) or the relevant data protection authority in your jurisdiction.
Questions About Your Privacy?
We're here to help you understand how we protect your information.
        163 Russell St, Melbourne VIC 3000, Australia
        Phone: +61 2 6931 4555 | Email: support@puralenovix.com